COVID-19 Pandemic Response
Together we face uncertainty as SARS-CoV-2/COVID-19 infects people both near and far. The changes and impact revealed daily can seem overwhelming and surprising. We share your interest in ensuring we all stay healthy; as individuals, workers, families and communities, and our hearts go out to those who have already been affected.
It’s not uncommon to wonder whether or not it is safe to gather together at an event or to go out to eat at this time. WHO, CDC, and other federal, state and local agencies are providing guidance, advisories and orders that serve as the best resource for determining whether or not it is safe and what actions we should each take.
At Kahn’s Catering, we take our duty to protect the health of our team and that of our clients and guests seriously, and have implemented a number of changes to our operations. Over the past few weeks we have done our best to author a response plan despite a rapidly evolving situation that enables us to continue to provide catering services and cafe services. We will continue to modify our plans as WHO, CDC, and other federal, state and local entities provide new information, advisories or orders. Throughout this pandemic, we promise to be open and transparent in our communication.
MEASURES WE ARE TAKING
We appreciate your patience as these changes are different than what you have come to expect from us, and in some instances, may cause a delay. We anticipate that more changes may be necessary soon, and will communicate those as they become necessary.
To protect the health of our clients, guests and team, we have implemented the following precautionary measures:
- Instituted a program allowing flexibility for our catering clients in light of the rapidly evolving advice of global, federal, state and local agencies on events and gatherings.
- Heightened disinfection measures of commonly touched items including chair backs, door handles, door latches, pay terminals, switches, and office equipment using disinfecting products labeled for corona viruses. This is also includes extra attention to items already often disinfected including tables, high chairs, booster seats and bathrooms.
- Team education reiterating proper handwashing techniques and importance of frequency.
- Increased the availability of alcohol-based hand sanitizing products throughout all of our locations for public use. (Handwashing remains the best practice in reducing germs on your hands.)
- Elimination of salad bars.
- Removal of shared service items like salt & pepper shakers, condiment pumps/bottles, creamer, lemons, self-serve items, table stands and numbers.
- Team education to ensure sick employees are segregated, know who to communicate with regarding illness and how to respond should they exhibit COVID-19 symptoms.
- Wearing gloves when clearing soiled china, glass, silver and trash from your visit.
- Elimination of “refills”-those providing beverage service will not handle soiled glassware or cups and will instead provide you a “refill” in a new clean glass or cup.
- Implementation of attendant served-buffets to eliminate cross contamination of utensils by guests.
- Elimination of unnecessary handling of china, glass and silver items which we customary wipe to remove spotting.
Released March 17, 2020
Kahn’s Catering Event Specialists offer virtual meetings for new and current clients.
Released March 16, 2020
At this time, all catered events through May 16, 2020 are to be rescheduled after June 1, 2020. Our Event Specialists are working with clients to determine the next best dates for their event. All scheduled tastings through May 16, 2020 are cancelled as well. If your event is affected by this changes, contact your Event Specialist for further information.
Effective Tuesday, March 17, 2020 Kahn’s Catering will suspend all cafe service until it is deemed safe to resume business. This includes cafe service at Eiteljorg Museum Cafe, Farmers Market Cafe at Indiana State Museum, The Cafe at Newfields and Double Eagle Cafe at Scottish Rite Cathedral.